I appreciate your explanation of the definitions, tools and an example of positive results in the area of race and administrative burdens. This is so important. One reason Amazon grew so quickly is its easy return policy and making drop off return locations accessible. Businesses understand administrative burdens, but unfortunately, don't improve racial burdens very well. The EITC is also unduly complicated to calculate because too many legislators believe that low-income people are gaming the system when, in reality, it's the wealthy who game the system.

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