2 Comments
founding

Non-profit public benefits attorney here. I'm encouraged by this progress and appreciate the post! A comment and question. The chart documenting the percentage reporting difficulty with enrollment cannot be accurately capturing the comparative experience of attempting to enroll in SNAP and other programs against SSI and SSDI. The introduction of confusing and absurd health and vocational assessments into the latter programs (would we call that a "root cause" of burdens?) creates a nightmarish experience for applicants at a moment of great need. I would be interested to know how the researchers concluded, nevertheless, that SNAP is found to be a more difficult program in which to enroll?

Expand full comment

I'm reminded a little bit of Al Gore taking on an initiative in Clinton's second term that was intended to reduce paperwork and make the workflow of interacting with the federal government less burdensome. It's a great idea, but if there isn't an attempt to grapple with the underlying drivers that multiple paperwork/complicated the workflow, it can't last. This seems a lot closer to grappling with a deeper habitus. Particularly I think in dealing with the cognitive and emotional burdens of changing procedures and creating new compliance requirements--it's nearly impossible in any workplace or institution to get managers to even acknowledge that there IS such a burden; to recognize that reality runs 180 degrees against the prevailing way that managerial culture has worked in the U.S. and E.U. for the last three decades.

Expand full comment