4 Comments
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Patricia Jaeger's avatar

Great work; this is really exciting. My daughter lives in a state where the IRS filing is available and I can't wait to find out what she thinks about it.

Don Moynihan's avatar

Hoping this is one of those innovations that works!

James Geluso's avatar

Since opinions about burdens in social policies might reflect attitudes toward social policies, would it be useful to also ask about burdens from corporations, to get a comparison? For instance, from cable companies or phone companies or airlines or anyone else famous for making us jump through frustrating hoops.

Don Moynihan's avatar

Good question! In our scale we deliberately did not ask about social policies for the reason you describe. We also tested the items for other public services like income supports, health insurance, passport renewals, and small business licensing. Did not look at corporations however!