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Don, I have some comments on this book, a paragraph in particular, that you may interesting. You and I were both consulted for the book, but I wish certain additional context was added which would have shown the disregard for the agency made it ripe for the "capture." In my post, I write about an earlier effort, which is innocuously described in the book as something it wasn't, to "capture" the service for profit. https://mountainrunner.substack.com/p/clarifications-are-needed

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