I managed a website for one unit of a Fortune 100 corporation, direct to consumer. We had an aging homemade ecom platform with a really clunky interface. After several $M and nearly 3 years, we replaced it with a major platform that performed so poorly it was scrapped 2 years later. I'm convinced our team could have improved our interface for 1/4 the cost and we could have started selling ecom platforms. Our 2005 homemade tool had more features and a more streamlined backend than the big platforms. Outsourcing is often far more costly and impossible financially to customize.
This is a hopeful article about our future. Thanks. I’m reminded of Lina Kahn’s talk at Harvard some months ago, where she pointed out that the bureaucratic nightmare of navigating through anything government affiliated was intentionally orchestrated by Reagan in order to sow mistrust in government. 🤯 (I’m paraphrasing. That was one of my takeaways from her talk.) I wouldn’t be surprised if she’s behind this PIT crew initiative.
Here in Watertown, MA, we love 311 and SeeClickFix. It's like Fitbit for Gov. 😊
I managed a website for one unit of a Fortune 100 corporation, direct to consumer. We had an aging homemade ecom platform with a really clunky interface. After several $M and nearly 3 years, we replaced it with a major platform that performed so poorly it was scrapped 2 years later. I'm convinced our team could have improved our interface for 1/4 the cost and we could have started selling ecom platforms. Our 2005 homemade tool had more features and a more streamlined backend than the big platforms. Outsourcing is often far more costly and impossible financially to customize.
This is a hopeful article about our future. Thanks. I’m reminded of Lina Kahn’s talk at Harvard some months ago, where she pointed out that the bureaucratic nightmare of navigating through anything government affiliated was intentionally orchestrated by Reagan in order to sow mistrust in government. 🤯 (I’m paraphrasing. That was one of my takeaways from her talk.) I wouldn’t be surprised if she’s behind this PIT crew initiative.