Excellent discussion of what goes wrong and how to help to correct it. As a retired academic and Associate Dean of a business school, I experienced many, many instances when users, IT, and vendors did not communicate, and problems were only solved once everyone got in the same room, egos were set aside and blame was not important, and hashed out the problems. Bravo to the US Digital Service team and, once again, a bunch of DOGE know-nothings destroyed something that worked really well. It also demonstrates that Republicans (and sometimes Democrats) do not understand how these systems work and make no effort to learn about them.
Excellent discussion of what goes wrong and how to help to correct it. As a retired academic and Associate Dean of a business school, I experienced many, many instances when users, IT, and vendors did not communicate, and problems were only solved once everyone got in the same room, egos were set aside and blame was not important, and hashed out the problems. Bravo to the US Digital Service team and, once again, a bunch of DOGE know-nothings destroyed something that worked really well. It also demonstrates that Republicans (and sometimes Democrats) do not understand how these systems work and make no effort to learn about them.
Truly enlightening re how these systems go wrong. Thanks.